Support
Below our customers tell their stories of how SecuraTrac and our GPS tracking and monitoring solution brings families closer together. These testimonials come from customers who have both rented and purchased the SecuraPAL (Pet Automated Locator)®. These testimonials represent the experiences of our customers and demonstrate the value we try hard to produce in every customer interaction we have. We do our very best to use technology wisely to bring families closer together.
The SecuraPAL device and the SecuraTrac website is such a wonderful product. As a parent, I found it to be so easy and versatile. I could customize the SecuraFences that would alert me when my child had entered a safe zone and when they had left. And, if I needed to know where they were I could go to the Dashboard and see them. There was no need to wonder or worry, just click and know. This gives me the elevated comfort and security that we all want with no hassle.
- Debbie from Murietta, California
I finally felt safe, that if my son got lost, I could always find him.
- Daily Renter from the Alaska State Fair
SecuraPAL is something I think all teenagers should have. When I go hang out with my friends, I don't have to call Mom or Dad to tell them where I'm going, because they already know! This gives me the freedom to go wherever I want, whenever I want, and all my friends think that's really cool!
- Jon from Redondo Beach, California
I purchased the SecuraPAL for my mother, who has early dementia. The product works very well and it provides me with peace of mind, knowing where she is at all times. Thanks!
- Rene from Long Beach, California
This was a great idea! It gave us peace of mind that we would know where the girls were if we got separated, or if they went "out of bounds" and how easy it would be to track them down if anything happened. We'll definitely rent it again. Thanks!!!!
- Daily Renter from the Iowa State Fair
SecuraTrac and the SecuraPAL are invaluable to parents with children of all ages. The peace of mind that it creates for me is priceless. The entire team at SecuraTrac is top notch - not only technically, but the customer service is unparalleled. I am recommending this to my friends, family, and the staff at school.
- Megan from Roseville, California
I would like to compliment you on your customer service. You are great! Thank you.
- Leigh Ann from San Diego, California
Since we have young children, having the SecuraPAL there to locate them and provide them with a way to call for help brought us all peace of mind. In the large crowds we encountered, it was good to know help was around the corner every minute of the day.
- Daily Renter from the Iowa State Fair
The SecuraTrac's GPS tracker is simple and easy to use. It gives me an extra level of security when it comes to protecting my child. The associated tracking website is very user friendly and easy to maneuver. The SecuraTrac team is always friendly and very helpful.
- Belinda from Redondo Beach, California
I hardly know that I am carrying SecuraPAL tracker around with me. It fits in my pocket, backpack or lunchbox. I can even carry it in my game pack. I feel safer and my mom feels better about me going and coming from school and visiting and traveling around with my friends.
- Kyla from Redondo Beach, California
SecuraTrac is a great service. The people were great to work with and it does give you some peace of mind that if your child gets lost in the crowd that you can locate them quickly with this service.
- Daily Renter from the Iowa State Fair
I was so happy when I found the SecuraTrac SecuraPAL Guardian. Thanks to SecuraTrac I can now relax when I send my son to ski school. I have always been a little nervous leaving him at ski school knowing that he would be out there on the mountain the whole day with a lot of other kids and a huge crowd of people. What if he got lost, took the wrong turn or followed the wrong person, etc? With the SecuraPAL I can see where he is. I know that I will get an alert if he leaves the area and if he got lost we would be able to track him and see where to go to find him. He knows that he can press the help button if he gets in a emergency situation. Knowing this made me enjoy my ski weekends so much more.
In the evening we can go in and see which runs he took and talk about his day together with him. It is fun for him as well to see on the computer where he was skiing during the day. Renting the GPS is very easy, convenient and everybody that I have spoken with or emailed with has been very helpful and provided quick and individual service. Thank you, Securatrac.- Anita from Los Gatos, California
Our cat is a legend in our neighborhood. He is the GPS cat! I took a cat harness collar from a pet store [and our cat] wears the small harness like a back pack. He is a riot! I guarantee you there are a lot of cat owners that would do this if they thought about it.
It works great. He usually comes back in on his own, but in the summer not infrequently he likes to stay out late. That is where our other cats got in trouble. If he doesn't show up by 6pm, I look on the website, find him, and go get him. It is also quite interesting to understand his travel habits, he travels as much as a quarter of a mile in any direction, although most of the time he is 3 – 4 blocks away.- Dave from Portland, Oregon
You guys have great customer support. It is truly world class. You are the best!
- Pete from Texas
It was a great experience easy to rent, and I'm confident that my 4 year old could have used it if the need arose. He was proud to show his uncle and grandma what he would do if he got lost. I was very impressed with the phone calls I received and overall would highly recommend this service to anyone with a wandering child.
- Daily Renter from the Iowa State Fair
I would like to purchase one to have on hand at all times [for my child].
- Daily Renter from the Alaska State Fair
Thanks so much for this wonderful & thoughtful service! It is perfect for "independent" youngsters! The boys loved being "on their own" and we loved the peace of mind of knowing where they were. Greatly appreciated the personal phone call as well when one boy pushed the SOS to alert us he was hungry & ready to go. THANK YOU!!!
- Daily Renter from the Alaska State Fair
The representative at the fair was very professional and helpful. He explained the program well to both the adults and the kids. When I returned the locaters he showed me on the computer all the places we had been. I loved it and will use it again.
- Daily Renter from the Alaska State Fair
Easy and convenient to use plus some of the friendliest customer service around.
- Daily Renter from the Alaska State Fair
I was able to let my 12 year old have a little freedom without constantly worrying. Having that kind of peace of mind is a feeling only a parent would understand. We will probably be buying them for both our daughters.
- Daily Renter from the Alaska State Fair
I truly love this device and I truly believe that every parent should have one for their child.
- Daily Renter from the Alaska State Fair
- CBS Dallas, Texas
- KTUU NBC in Anchorage, Alaska
- KSL5 in Salt Lake City, UT


